Business continuity is likely a top priority for businesses at the moment and here we have highlighted a few key points that you can focus on, to ensure that having a remote workforce will have minimal impact on your business.
Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.
Put simply, a business continuity plan (BCP) ensures a company can continue to function as normal in the event of a disaster. In this post, we detail 6 steps your company can follow to create your own BCP.
Personalisation has a significant impact on the success of communications. So much so, that 75% of marketers believe customisation of customer messages leads to a higher click through rate. Learn which areas your brand should be focusing on to maximise your customer communications today.
Given that 81% of service professionals believe that their customer service needs to transform, to remain competitive. Learn which areas your business should prioritise to ensure this transformation is successful.
KPMG recently reported that customer retention is the most significant revenue driver for retailers, learn how your business can optimise their retention strategy today.
Given that a fully engaged customer will deliver 23% more revenue than the average consumer, brands need to ensure they have an effective strategy in place. Read on, to find out what we think are some of the more important areas to prioritise, in a bid to enhance your brands customer engagement.