Blog

Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.

Make the most of Easter with SMS

Make the most of the Easter period to earn some extra revenue and engage your customers before the reopening of non-essential shops. Use the power of SMS to advertise promotions, offers, competitions and more.

5 steps to effective call deflection

Has your business’ contact centre felt the impact of the 44% increase in call volume since the beginning of the pandemic? Take a look at our guide below for practical tips on how to reduce call volumes while improving the customer experience.

The power of SMS surveys

As 95.3% of consumers said they would respond to an SMS survey, delivering your brands survey via text message could prove very effective. See our best practice tips below.

SMS campaign templates for Black Friday 2020

As SMS benefits from nearly 7 times the order rate when compared to a single email campaign, it could help give your business an edge over competitors. So, we have created some Black Friday SMS campaign templates which businesses can personalise to make their own.