Engage, support and communicate with your customers on the world’s most popular messaging app, WhatsApp.
Whatsapp messages have a whopping average open rate of 98%!
Try WhatsApp now through Esendex’s multichannel platform.
Send branded and engaging messages directly to your customers through secure mobile messaging.
Set up a branded business profile to increase customer trust and reduce fraud.
Send images and videos alongside written messages to maximise engagement.
Provide detailed responses and eliminate multi-part message costs with extended character counts.
Engage in 2-way conversations to improve customer relationships.
Get in touch to schedule your demo
The performance of SMS, the design of an email, and the security of a bank account – it’s all on WhatsApp.
With WhatsApp and Esendex, you’ll get all of these features as standard:
Here is how other UK organisations are using WhatsApp to reach every corner of their customer base, either through the Esendex platform, or an API connection.
WhatsApp Messaging
“Adding WhatsApp and chatbot functionality to our communications has made a significant impact already as it allows us to triage, automate and resolve customer queries from a single, secure platform that is known and trusted by our customers.“
Lucie Riley
Chief Operating Officer Rhenus Home Delivery
Esendex – which now powers TextAnywhere – is a Meta Business Partner.
Which means it’s one of the easiest ways to onboard and integrate WhatsApp messaging to your existing systems.
With Esendex & WhatsApp, you have the security and performance of encrypted 2-way messaging, in the familiarity of your own systems.
What does it mean for you?
With over 2 billion global users using WhatsApp each day, we want to show you how easy and engaging WhatsApp customer engagement can be.
WhatsApp is a widely known and commonly used free application that allows users to engage in conversations with friends and family, both individually and in groups. It enables the exchange of messages, voice notes, images, GIFs, and documents, and supports video calls.
WhatsApp Business is also an app that has gained popularity among small to medium-sized businesses. It allows businesses to connect with customers on a smaller scale, facilitating ad-hoc customer service and micro marketing campaigns.
If you’re after a solution that allows you to roll out larger campaigns and serve more complex needs, there’s a third option – WhatsApp Business Platform. Ideal for medium to large businesses, this platform offers a comprehensive solution for conducting mass marketing and messaging campaigns, providing customer service on a larger scale, and catering to a wider, even global, audience.
TextAnywhere is now powered by the Esendex platform, combining local UK expertise with proven technology, trusted by thousands of businesses.
You’re still working with the same TextAnywhere team you know and trust, now backed by the full strength of Esendex.
With TextAnywhere, you’ll still have access to the SMS channel you’ve been using, but Esendex gives you the power to use WhatsApp, RCS, and other channels alongside your SMS outreach.
To gain approval on WhatsApp, businesses need to adhere to the WhatsApp Business Solution Terms, with the WhatsApp Business Solution Policy, and the Commerce Policy. During the approval procedure, the business and its intended use case will be evaluated to ensure compliance with the aforementioned guidelines.
Arguably the biggest and busiest shopping period, Black Friday is the time many e-commerce businesses make much of their annual profit in a single quarter. To ensure you’re fully prepared to make the most of this year’s biggest shopping event, we’ve put together a BFCM checklist just for you.
October 29, 2024
As SMS benefits from nearly 7 times the order rate when compared to a single email campaign, it could help give your business an edge over competitors. So, we have created some Black Friday SMS campaign templates which businesses can personalise to make their own.
October 23, 2024
