Help your customers to easily identify and remember you, with a shortcode.
It may be a short code but it leaves a big impression!
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Shortcodes are five digit numbers that can be used for multiple purposes such as advertising or promoting events.
Customers are more likely to remember a short number as opposed to a long number. Therefore, you can expect higher engagement rates.
A SMS shortcode will grow your prospecting list. Once a prospect has messaged in and opted in to receive marketing you can store their information and contact them again in the future.
Increase efficiency with short numbers as you can set up auto responses to inbound message requests in the form of links, PDFs, vouchers or images.
We have an extensive library of keywords and shortcodes to choose from so you’ll be sure to find a winning combination that will suit your organisation.
We empower businesses to communicate in a smarter way.
SMS shortcode
“Each month we use the SMS Campaigns platform to engage with our clients’ customers and inform them of any special deals or offers. We frequently use a response keyword in the SMS campaign, which is monitored via the online reporting system. This may be as simple as ‘Text YES for a call back’. This programme of activity has proved to be timely and has resulted in some really excellent response rates for the client.”
Reggie James
Managing Director at Digital Clarity
Use a SMS shortcode to increase inbound actions or requests. You can set auto-responses to these inbound messages to send more information in the form of links, tickets, vouchers or PDFs.
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When setting up a shortcode service you have two options:
Yes, there are two kinds of shortcodes, shared and dedicated.
If you would like to have your own dedicated shortcode number, then you can choose your own shortcode SMS number from our library. As dedicated codes can be quite expensive, we can also offer shared shortcode numbers. These are numbers shared by our clients, with the first word of the message (known as the keyword) determining to which client the message is forwarded to.
A shortcode is a great way to engage with your audience or clients in your marketing programs. Rather than inviting your audience to call a phone number or visit a website, your call-to-action could be “For more information text INFO to 84025”.
Using a shortcode number in your marketing encourages the audience to act swiftly, through their mobile phone.
A shortcode can be used to market promotions, competition responses or to send more information. It can also be used to manage mobile communications to your contact lists or groups through appointment reminders, timetables, schedules and more.
An SMS keyword is a unique word or phrase that customers can use to communicate with businesses via an SMS number. Check out our top tips on choosing the most effective keywords.
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