TextInbound: Receive text messages from customers and staff with a dedicated phone number

9 August 2012 / Posted By Shaz Burden

2 Min Read / SME - SMS Campaigns sms marketing TextInbound

Creating a unique 11 digit phone number for receiving text messages is simple to arrange and has plenty of uses and benefits once it has been set up. Because the number is exclusive to your company, you can use it however you wish. The possibilities are endless but in case you need some inspiration, here are just a few of the ways that you could be using your personalised phone number:

  • Use your SMS service to receive a response from your customers. This could be to vote for a talent show contestant, enter a competition or respond to a poll. There are numerous ways to use a SMS response system. This service also allows you to create your own keywords so that customers who are responding to your personalised phone number can choose from a number of options how to reply. The SMS will be dealt with depending on the response given. This will allow you to compile high volumes of text message replies into accurate and efficient data.
  • Allow customers to make sales enquiries or purchases using your dedicated number. The messages can even be programmed to be forwarded to an email system so that you can conveniently pick up and respond to your customers without missing out on important orders. The use of an SMS system will ensure that your customers orders or enquiries are placed quickly and efficiently too.
  • Subscription services let customers sign up to your SMS system and receive information and alerts from your dedicated number for a number of benefits including the latest product offers, important information regarding a product or service, or reminders and confirmation messages.
  • There are a variety of different inbound messaging services to choose from so you can pick the package or packages that will suit your company best including our Golden TextInbound service that allows you to choose a number that is more memorable.

Our TextInbound – SMS Long Numbers service can be set up for you in just a few quick and easy steps to ensure that you are making the most out of your marketing campaigns and interacting with your clients in the best way possible. Simply browse our website for more information on the products we offer and to find out how they can benefit your business.

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