Totton College in Southampton caters for over 1,000 full-time 16 to 18 year olds, and over 7,000 part-time adults, and delivers in excess of 300 courses.
The College has earned a number of top accolades, has been judged Outstanding by the most recent Ofsted inspection, and has achieved an A-Level pass rate of 97% in 2012.
The College identified a challenge – how best to communicate with students on the first day of a new College year, providing them with the name and location of their new tutor. In order to give students the most appropriate tutor, finalised allocations are not confirmed until shortly before term time. Therefore a dynamic and swift means of communicating with students was required.
*This is an example text message. This copy was not used by Totton College.
Due to its in-house technical expertise, the College developed their own web-based application, accessed by staff to send the messages and linked to TextAnywhere through its Web Service development interface.
“We choose TextAnywhere due primarily to their service reliability, quickness of delivery and cost effectiveness”, said Alex Richards, Director for Client Sales Support at Totton College.
“Texting has been a tremendous success for Totton College with thousands of messages now being sent and received every month. Tangible benefits for both students and staff alike have been achieved. TextAnywhere met our original goals, and continues to provide a robust, high quality service”
“By using the system the College has improved communication with students, saved money, saved time and delivered a service that fits very well with the mobile phone generation,” said Alex.
The college have also gone on to introduce SMS messaging in additional areas, with Alex commenting – “a pilot for students to opt-in to receive exam results by text worked well and was rolled-out to a full implementation last summer. We will also be introducing attendance monitoring by SMS to enable students to text in if they have been absent.”
Range of Services
TextAnywhere empower organisations across both the commercial and public sectors to communicate better with text messaging services that enable the sending and receiving of SMS messages, through online and email applications.
They also offer a Developer Toolkit for clients to integrate texting into their own applications, as well as a White Label service for partners who wish to offer TextAnywhere’s services as their own, to find out more email us at firstname.lastname@example.org.