SMS for the education sector

Keep parents, guardians and students up to date by using SMS

SMS services are becoming more widely used within schools and universities as a highly effective means of communication with parents, guardians and students. This is due to it’s high 95% open rate, speed of delivery and convenience. With 91% of adults keeping their smartphones within arm’s reach, it is an easy way to communicate with parents and students (Source: Forbes).

Keeping campus safe

With universities growing in size, student and staff safety is a high priority for educational establishments across the country. Universities have campus security to keep students and staff safe. However, with some campuses being up to 560 acres in size, it is a difficult task to monitor the entire site. 

With our shortcode messaging service students and staff can send a message to a 5 digit phone number if they have any concerns about suspicious activity taking place on campus. This will then alert campus security who can investigate suspicious activity immediately. The message can also be forwarded onto email addresses to ensure there is always someone on hand to respond to the alert. By using SMS rather than a phone call, it allows for the alert to be instant and anonymous. 

Phone with text message from student to university security shortcode alerting them of suspicious activity
Phone with text message from school to parent or guardian, advising them that due to adverse weather school is closed for the day

Emergency closure days

There are some events which can’t always be predicted, burst water pipes, structural damage or extreme weather conditions. If a school or university can’t open on a particular day, it is essential that parents and students are notified immediately. With email having an open rate of 20.9% and an average response time of 90 minutes, email is not a quick enough communication channel to notify of emergency closures. In comparison, SMS open rates are 95% and have an average response time of 90 seconds.

By using our bulk SMS service, schools and universities can send out emergency closure information as soon as they have the information available. 

Student satisfaction survey

Maintaining and improving student satisfaction is an important goal for the education sector. Many education providers survey students in order to gauge the students’ level of satisfaction. Historically, this has been done through paper surveys. This can be incredibly time consuming as someone has to manually go through all of the surveys.

With our SMS survey, single and multi-question SMS surveys can be sent out. Feedback and data from the SMS survey will be available online for up to 12 months after the survey has been stopped. The data is automatically uploaded into the TextAnywhere system, eliminating the need for manual data entry.

Phone showcasing SMS survey to collate student satisfaction data from university

TextAnywhere has provided SMS services for over 600 academic establishments since 2003. We have also partnered with school registration application providers to provide SMS services for schools that are integrated into their registration software. Contact us today to take a Free Trial of our SMS services, or you can call us on 08451 221 302 or email us on