Blog

Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.

Charity

5 ways charities can use SMS surveys to boost donations and help more people

Survey ideas and templates for charities and nonprofit organisations wanting to boost supporter engagement and introduce more efficient ways to manage volunteers.

March 17, 2021

SME

Make the most of Easter with SMS

Make the most of the Easter period to earn some extra revenue and engage your customers before the reopening of non-essential shops. Use the power of SMS to advertise promotions, offers, competitions and more.

March 11, 2021

SMS Marketing

What is the open rate of SMS in 2021?

We surveyed over 1,000 people to determine whether following 2020, there had been any impact to the average open rate of SMS. Results show...

February 18, 2021

Customer Service

5 steps to effective call deflection

Has your business’ contact centre felt the impact of the 44% increase in call volume since the beginning of the pandemic? Take a look at our guide below for practical tips on how to reduce call volumes while improving the customer experience.

February 12, 2021

Retail

How brands can maximise sales for Valentine’s Day 2021

Campaign ideas and templates to help restaurants, cafes, retailers and hair and beauty businesses make the most of the love economy during lockdown.

January 28, 2021

SME

The power of SMS surveys

As 95.3% of consumers said they would respond to an SMS survey, delivering your brands survey via text message could prove very effective. See our best practice tips below.

January 7, 2021

SMS Marketing

Tips for scheduling SMS messages over the Christmas break

Given the size of sale and revenue opportunity over the festive period, businesses will be keen to maximise their marketing efforts. To help businesses get it right, please see our tips to bear in mind when scheduling SMS messages over the Christmas break.

December 16, 2020

SMS Marketing

3 tips to building recipient lists for SMS campaigns

As SMS boasts a 95% open rate, it makes sense to ensure you can utilise this channel with your entire target audience. Read our tips on building SMS recipient lists.

December 16, 2020

Technology

How Covid-19 has impacted business messaging for 7 industries, across 5 territories

Of the 650+ businesses we surveyed, 38% are said to be sending more business messages now, when compared to pre-Covid19 times

December 3, 2020

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