SMS Marketing Support Hub: Our Guide

12 July 2012

SMS marketing is still a relatively new platform that many businesses have yet to fully embrace. With mobile phone technology constantly changing, there is much scope for implementing new and exciting business strategies to take advantage of these advancements. We have specifically designed our new support hub feature to help users to incorporate SMS usage into their marketing campaigns and plans. Our support hub tries to provide answers to any questions that you might have about SMS marketing, Bulk SMS, SMS integration and much more, using our expertise in this field.

How our support hub is organised:

TextAnywhere’s support hub is a comprehensive knowledge base of hints and tips, and questions and answers, about our products, services and SMS marketing. We have placed the most frequently asked questions in general on the homepage of the hub so that they are easy to find. If you cannot find the answer to your question here but know roughly what category your query comes under then we have also provided a detailed list on the right of the page featuring the main areas that make up SMS marketing. For instance, if you have a question regarding the pricing of our services then you can simply click on the relevant category to bring up a list of common questions that have been asked about your chosen topic. Using this setup saves you the time and effort of surfing the web for potentially unreliable information and groups all the material that you could need into one convenient location.

If you are still unsure about something, or cannot find the answer to your question anywhere on the homepage or listed under the topic specific side heading, then you can always use the search feature found at the top of the homepage to type in your query. This will promptly return any information relating to this question so that you can always get the help you need to run your campaign.

Over the next few weeks we will be adding a lot more content to our support hub so if in the meantime you have any questions then please don’t hesitate to contact us by phone or email during our office hours and a team member will be happy to help you.

Why not check out our Content Hub.

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