Enhancing the customer lifecycle with SMS

20 September 2019

TextAnywhere are pleased to announce that we will be hosting our first ever webinar: ‘Enhancing the customer lifecycle with SMS’ on Thursday 7th November 2019

This is a great opportunity to understand how SMS can truly enhance and positively impact your customer lifecycle. Today, SMS messaging goes above and beyond that of  just a single message alert sent as an appointment reminder or delivery update. It has become one of the most effective channels in a business’ communication strategy. With an open rate of 95%, and 90% read within 3 minutes, the reach and speed of texts far surpasses that of email or post.

We will introduce you to some best practice approaches for your industry, based on many millions of messages and our years of experience in delivering excellence. You will leave this session with practical and effective takeaways that can be introduced into your business, ensuring that you fully benefit from everything this channel has to offer.

There will also be the opportunity to hear from industry leaders about the future of business messaging and the newly launched RCS.

To register simply complete our short form.


We will go through tips on using SMS for Black Friday and the retail industry, discuss how you can achieve better engagement rates with SMS Surveys and how these can be used to enhance the overall customer experience.

There will be some brilliant speakers presenting their learnings and best practice for SMS products within the retail industry.

We will also have Michael Power presenting his view on how the messaging landscape is evolving and how businesses can embrace these exciting features in the future, followed by live Rich Communication Services (RCS) demo.

Topics covered include:

  • SMS for Black Friday and the retail industry | TextAnywhere
  • Optimising customer engagement with SMS Surveys | TextAnywhere 
  • The Evolution of SMS – Introducing RCS

“At TextAnywhere we are committed to providing our customers with the highest quality SMS services, ensuring that we meet their business communication needs.

A webinar seemed like the next logical step in helping our customers to make the most of this fantastic channel. We are thrilled to be able to bring such knowledgeable guest speakers direct to our clients.” 

Lee Stevens, Head of Sales & Business Development at TextAnywhere

Further details and our brilliant speakers, will be revealed in the next couple of weeks.

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