New data from TextAnywhere shows that many employees are struggling to strike a balance in the UK when it comes to leaving work at work.
We asked 1,000 Brits to tell us whether they check their work emails on their personal phone in their spare time or on annual leave. What we discovered was that, for most employees, this has become the norm.
Generally speaking, the majority of employees have checked their emails while on annual leave, with 66% confessing to this. One in five employees said they ‘always’ check their emails while on annual leave, compared to 34% who said they never do.
This doesn’t come as a surprise since the survey also showed 73% of employees are contacted by their line manager or colleague about work when they are on annual leave. When asked, only 37% said they are never contacted about work when on annual leave and the rest responded to the following channels:
Phone security could be an issue for businesses as remote working continues
When asked about accessing their work chat or emails on their personal phone, 67% of respondents said they do. This could be a cybersecurity issue for some businesses as 31% of respondents confirmed they regularly access their work chat or emails through their personal phone.
Perhaps unsurprisingly after this result, employees also confirmed they don’t like to leave emails unopened. Over three quarters (76%) of respondents said they check new work emails within the first 15 minutes of receiving them. One in four (29%) said they check work emails within the first five minutes, and over half of respondents claim to have fewer than 50 unread emails on their work account.
Employees reported feeling anxious, stressed and busy when having too many emails, where almost a quarter (24%) of respondents confirmed they had over 100 unread emails on their work account.
Screen time is a priority for Brits
Over two-fifths of respondents said they check their phone as soon as they wake up in the morning, with a further 37% saying they have checked it within 10 minutes of waking up.
When delving into this a little bit further, the survey showed the majority (90%) of respondents check their phone within half an hour of waking up in the morning.
When going to bed, 39% of respondents said they stop going on their phone right before sleeping, and a further 30% said they only put their phone down 5-10 minutes before sleeping.
We also asked participants how much money they would need in exchange for not going on their phone for a week, of which over a fifth of respondents said they would not accept less than £50,000, or wouldn’t be willing to give it up at all.
When it comes to phone attachments, the survey revealed that nearly a quarter of Brits have been on their phone during Zoom meetings, 60% while on the toilet and 82% while watching television.
The results speak for themselves. The UK population isn’t putting their mobile phones down anytime soon. As thousands of businesses race to reach their customers across multiple channels, it’s more important than ever to ensure your message gets heard. SMS isn’t exclusive to smartphones. Any mobile device is capable of sending and receiving SMS messages.
If you’d like help building or optimising your SMS Marketing campaigns or customer communications, speak to one of our experts today on +44 161 359 3100 or email firstname.lastname@example.org.