We surveyed over 1,000 people to determine whether following 2020, there had been any impact to the average open rate of SMS. Results show...
Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.
Has your business’ contact centre felt the impact of the 44% increase in call volume since the beginning of the pandemic? Take a look at our guide below for practical tips on how to reduce call volumes while improving the customer experience.
Campaign ideas and templates to help restaurants, cafes, retailers and hair and beauty businesses make the most of the love economy during lockdown.
As 95.3% of consumers said they would respond to an SMS survey, delivering your brands survey via text message could prove very effective. See our best practice tips below.
Given the size of sale and revenue opportunity over the festive period, businesses will be keen to maximise their marketing efforts. To help businesses get it right, please see our tips to bear in mind when scheduling SMS messages over the Christmas break.
As SMS boasts a 95% open rate, it makes sense to ensure you can utilise this channel with your entire target audience. Read our tips on building SMS recipient lists.