Has your business’ contact centre felt the impact of the 44% increase in call volume since the beginning of the pandemic? Take a look at our guide below for practical tips on how to reduce call volumes while improving the customer experience.
Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.
How brands can maximise sales for Valentine’s Day 2021
Campaign ideas and templates to help restaurants, cafes, retailers and hair and beauty businesses make the most of the love economy during lockdown.
January 28, 2021
The power of SMS surveys
As 95.3% of consumers said they would respond to an SMS survey, delivering your brands survey via text message could prove very effective. See our best practice tips below.
January 7, 2021
Tips for scheduling SMS messages over the Christmas break
Given the size of sale and revenue opportunity over the festive period, businesses will be keen to maximise their marketing efforts. To help businesses get it right, please see our tips to bear in mind when scheduling SMS messages over the Christmas break.
December 16, 2020
3 tips to building recipient lists for SMS campaigns
As SMS boasts a 95% open rate, it makes sense to ensure you can utilise this channel with your entire target audience. Read our tips on building SMS recipient lists.
December 16, 2020
How Covid-19 has impacted business messaging for 7 industries, across 5 territories
Of the 650+ businesses we surveyed, 38% are said to be sending more business messages now, when compared to pre-Covid19 times
December 3, 2020
SMS campaign templates for Black Friday
As SMS benefits from nearly 7 times the order rate when compared to a single email campaign, it could help give your business an edge over competitors. So, we have created some Black Friday SMS campaign templates which businesses can personalise to make their own.
November 11, 2020
Tips for tracking the ROI of SMS campaigns
Calculating the value of your SMS sends can help you make improvements going forwards, and can help you understand what your customers respond to the best.
November 9, 2020
Emerging trends surrounding businesses’ plans for Black Friday 2020
Latest research reveals 55.4% of UK businesses will be running their Black Friday campaigns either as originally planned or with further investment
October 29, 2020
Black Friday 2020 offer!
To help our customers make the most of Black Friday and peak season more generally, we're offering an extra 20% free credits on SMS bundles. Simply purchase packs 1,000 - 250,000 credits, between Wednesday 28th October to Monday 30th November and we will add an extra 20% message credits for free!*
October 28, 2020
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