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Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.

Protecting yourself against coronavirus SMS scams

Unfortunately there have already been over 500 COVID-19 related scams in the UK alone. To help, we've detailed are some practical tips to help you identify legitimate messages.

Why SMS should form part of local governments’ emergency communication strategy

From road closures and health alerts to adverse weather warnings and protest notifications, local authorities face a multitude of threats which require emergency comms for staff and residents. Here's how a mobile messaging strategy can help to get messages out to the largest audience in the fastest time.

How healthcare providers can use SMS for better emergency communications

No matter the type of emergency, modern healthcare providers need to have plans in place should the worst-case scenario arrive. Here's how a mobile messaging strategy can help to get comms out to the largest number of patients in the fastest time.

How retailers can use mobile messaging for better business continuity communications

Whether it be attacks of a digital or natural nature, modern retailers need to have plans in place should the worst-case scenario arrive. Here's how a mobile messaging strategy can help to get comms out to the largest amount of people in the fastest time.

How to use SMS Long Numbers for staff communication during a crisis

Find out how SMS Long Numbers can ensure more effective employee communication during the crisis, by enabling personalised responses which ensure issues are dealt with quickly and efficiently. 

How healthcare practices can use SMS to cancel non-urgent appointments

During the COVID-19 outbreak, we need to do all we can to ease pressure on the NHS. By cancelling non-urgent appointments with SMS, you can ensure messages are delivered via a channel boasting a 95% open rate.

Suggested templates for SMS communication in a crisis

Having a robust crisis communications plan enables your business to respond almost immediately and with a high level of professionalism. Below, are just a few examples of SMS templates which can be used for crisis communications in various situations.

How education providers can improve emergency communications

What would happen if a threat emerged which effected students/teachers at your educational institute? How would you make sure you communicated with them in the fastest and most engaging way? Here's how a mobile messaging strategy can help.

How local authorities can help manage crises through effective communication

It is vital that governments lead the way with effective communication in times of crisis. Both tone and content are important considerations and getting this balance right was what led Italy to report a developed attitude of awareness amongst citizens. See our tips below for timely, accurate and transparent risk communication.

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